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If any merchandise is damaged or broken due to shipping, please inform us within 10 days of
receiving it for a refund, replacement*, or store credit. All other returns will be accepted in their
original unopened box within 30 days of shipment date.
At this time, we do not pay for return shipping on non-damaged items. For any concerns or
questions, please contact us using the information below.
Customer service is our top priority.
CandaLisa
PO Box 1484
Front Royal, VA 22630
Or send an email to: info@candalisacandles.com
*If your returned item is a candle(s) that you would like replaced please remember that all
candles are made fresh and it may take up to 7-10 days plus shipping time to replace.
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